We are looking for a professional and friendly Front Desk Officer to join our team. As the first point of contact for our guests, you will play a key role in delivering an exceptional experience from arrival to departure.
Responsibilities
Welcome guests warmly and handle check-in / check-out procedures.
Respond to guest inquiries and resolve concerns promptly.
Manage reservations, payments, and front office records.
Coordinate with other departments to ensure guest satisfaction.
Requirements
Excellent communication and interpersonal skills.
Hotel front office experience preferred.
Fluency in English; additional languages are a plus.
Ability to work in shifts, including weekends and holidays.
